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  • I haven't used it, but came across a member volunteer a while back who uses it in her signature and thought it was cool. :-) J'reyesha Brannon, P.E. (Pronunciation: Click HERE )

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  • Hi Christina, I like these metrics: membership acquisition cost, engagement, customer lifetime value, and sentiment analysis (to gauge satisfaction). I write about this and other metrics in my article: "Thirty-Six Performance Metrics: Practical Tools ...

  • I was looking around for a tool to help our team learn the correct pronunciation for members, donors and others. I came across an app in Microsoft AppSource called Name Coach. Has anyone tried this? I'd prefer to have this tool for Dynamics CRM, but ...

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