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Quick update as we head into today's session. I put together a visual that captures some of the key shifts we will be exploring, how member value is moving from static, scheduled delivery to something much more responsive and signal driven. Take a look ...
Hello, I am wondering if anyone has developed or uses a badging system for member engagement activities. We currently award badges for completing courses but are are looking to expand by awarding badges for engagement activities, such as particpating ...
Hi Laura! Telemarketing has been working quite well for our clients. We're seeing some shifts, but not a decline in contact rates. Our biggest drop was during and immediately post-COVID. Since then, performance has stabilized. What has changed is ...
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