As technology constantly evolves, many organizations are asking themselves the question, do we need an AMS or CRM and quite frankly what is the difference between the two. During this session, we will discuss the two technologies, their similarities and their differences.
We will also hear the American Association of Physicists of Medicine and The Institute of Internal Auditors who recently went through a selection process -- one who selected a traditional AMS and one who selected CRM. Each of these case studies will highlight the decision process they went through and why they determined that their selection was best for their organization.
Joanne Rang, President, Information Technology Advisory Group (ITAG)
Michael Woodward, Deputy Executive Director, American Association of Psychists of Medicine
Charles Redding, CIO, The Internal Institute of Auditors