Best Practice When Making Outbound Member Calls

When:  Nov 13, 2019 from 11:00 AM to 12:00 PM (ET)

A look at a membership recruitment and retention channel that can be effective yet intimidating.

Whether you are onboarding new members, gathering member data and feedback, or pursuing a renewal, making outbound phone calls to members can be daunting, risky, and downright scary. The effectiveness of your attempts to engage members and get results are influenced by many factors, such as: the data used in making the calls, when the calls are made, who is making the call, gatekeepers to the decision makers, and others. This Meminar™ will delve into the challenges of the telephonic channel and provide some tactics and tips on making your member calls more effective to improve the outcomes for your membership program.

CAE_approved_web_icon.png The Next Steps, LLC is a CAE Approved Provider. 

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