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A forum for association Chief Executive Officers/Presidents/Executive Directors to engage in conversation, swap ideas, and provide support and solidarity...because "it's lonely at the top."
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Fueling growth through moments of customer delight

  • 1.  Fueling growth through moments of customer delight

    Posted Oct 27, 2024 09:35 AM

    Fueling growth through moments of customer delight

    Delight has the power to elevate customer experience, as well as amplify loyalty and growth for businesses across sectors.

    https://www.mckinsey.com/capabilities/growth-marketing-and-sales/our-insights/fueling-growth-through-moments-of-customer-delight?stcr=1D77CD4090304E4C98B56D974885ADA3&cid=other-eml-alt-mip-mck&hlkid=730daf75cebe4e709df2915f03695f04&hctky=1360355&hdpid=e568ce07-9796-4a24-8590-e8bfb1ff07ee



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    Don Dea FASAE, FASAE
    Board Chair
    Guide Dog Foundation for the Blind, Inc and America's Vet Dogs
    Santa Monica CA
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    Giving Tuesday 2024


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